GE Healthcare today the introduction of its Point-of-Care Life Systems Service Family of Agreements for customers that own GE anesthesia products and solutions. Each of the four Point-of-Care plans is distinguished by its focus on a set of customer-identified priorities, as defined by market research that entailed several hundred comprehensive customer interviews.

“In our research, customers gave us a good idea of the things they valued most at the point of care,” said Mike Battuello, General Manager, GE Healthcare Point-of-Care Devices. “This allowed us to completely overhaul our service portfolio to align with their priorities.”